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Delivery and Returns

When will my order ship?

We will process your order within 1 business day.

How will goods be delivered?

We select the best way to ship orders based on orders size, weight, volume and destination. We may use Australia Post or a specialized freight/courier company or FedEx (for deliveries outside of Australia). We prefer to have goods delivered to a business address. But will deliver to a home address if required. We are unable to deliver to a P.O. Box. A re-delivery charge of $32 will apply should there be no one to sign for the goods.

Delivery Times

Please allow 2-10 working days for your orders to arrive for Australian orders.
Please allow 5-20 days for international orders. Delivery dates may vary depending on freight company and customs clearance delays out of Habitat101 control.

Delivery of Goods

We place great importance on the fast and reliable delivery of your orders, however please note that delivery times are estimates only. Habitat101 is not be liable for delays.